Terms of Sales


Article 1 - subject matter

These general terms and conditions of sale or supply of services apply, without restriction or reservation, to all products and/or services offered for sale by Lawbox® on its website hosted at www.lawbox.be and www.lawbox.eu (hereinafter referred to as "the Site").

Lawbox® is a registered trademark of SPRL "LD PROD", whose registered office is located at Rue Klipveld 80, 1180 Brussels, registered with the Banque Carrefour des Entreprises under number 888.479.022. Our model documents (hereinafter referred to as "the products") that can be edited and downloaded from the Site are kits, model letters, templates, forms, guides and other documents in electronic format published by Lawbox®.

The fact that a natural or legal person orders on the Site implies full acceptance of these general terms and conditions of sale. They are accessible at any time on the Site and will prevail, if necessary, over any other version and over the Customer's own general conditions of purchase or others.


Article 2 - proof of the transaction

Payment shall be made in accordance with the conditions applicable to the remote payment system chosen by the Customer. The customer is committed by his order as soon as he clicks on "Payment" in the page "My cart" of the Site. The data recorded on the Lawbox® server constitutes the proof of all transactions between Lawbox and its customers. The online payment of Products by credit card is made through the Paypal service. The data recorded by the payment system constitutes proof of the financial transactions made by credit card.

The online payment service does not transmit the information related to the payment by credit card to Lawbox® except, if necessary, in case of a duly expressed claim related to a particular transaction. The transmission of information between the customer and the online payment service is secured, depending on the software integrated in the customer's equipment, by the existing protocols on the Internet.


Article 3 - prices - payment methods

The online payment service does not transmit the information related to the payment by credit card to Lawbox® except, if necessary, in case of a duly expressed claim related to a particular transaction. The transmission of information between the customer and the online payment service is secured, depending on the software integrated in the customer's equipment, by the existing protocols on the Internet.

Payment for Products can be made online by credit card (Bank card, VISA card, MASTERCARD card). You must pay for your entire order at the time of purchase. Entering your bank details is secure. Entering your credit card number and its expiration date is done on the site in the secure payment area in which the information is encrypted.

Lawbox® guarantees the security of your online transactions. We use one of the most reliable security systems available on the internet: SSL (Secure Socket Layers).

All your personal information is fully protected and encrypted before being transmitted to our order processing centre. Most browsers are SSL compliant. If you have any doubts, do not hesitate to ask your internet service provider.


Article 4 - complaints

The customer may only express reservations at the end of the registration procedure on the Site. These reservations must be accompanied by the reason for the complaint. After examination, Lawbox® reserves the right to refund the price paid by the customer or to offer the equivalent of the Product. Any complaint and/or dispute by the customer against Lawbox® must be made, exclusively by e-mail to, at the latest 48 hours after their occurrence, under penalty of forfeiture.


Article 5 - cancellation period

The Products are delivered immediately by download and by e-mail. In agreement with the client, Lawbox will start the execution of its immaterial service before the end of the 14 day withdrawal period.

The parties therefore agree that the purchase of a Product shall not give rise to any right of withdrawal.


Article 6 - terms and conditions relating to the service of contacting lawyer

Any participation of a lawyer in the Site must imperatively comply with the good practices established by his professional Order. In particular, it is expressly recalled, by way of introduction, that the participation of lawyers in the Site may not under any circumstances

  • undermine the principle of free choice of lawyer and freedom to set fees ;
  • mislead the public on the competences and the nature of the participation of the lawyer ;
  • undermine, in any way whatsoever, any of the essential principles of the legal profession, which require, in particular, that all lawyers exercise their functions with « dignity, conscience, independence, probity and humanity », respect in this exercise « the principles of honour, loyalty, disinterestedness, confraternity, delicacy, moderation and courtesy », and demonstrate towards their clients « competence, devotion, diligence and prudence ».

The Site is open to all lawyers, without distinction or restriction according to their fields of activity or their specialities as recognised by their professional order. Any lawyer may therefore be listed on the site as long as he meets the following conditions

  • they are regularly registered with a Belgian bar association; and
  • they are up to date with the payment of their membership fees and have not been subject to any disciplinary sanctions by the professional order to which they belong.

The lawyer is responsible for the entire content published on the Site. The services offered by the Site are limited exclusively to the referencing of lawyers on the site, allowing clients to be put in contact with lawyers. The lawyers' services are provided entirely outside the Site. At the end of a connection between a lawyer and a client, the lawyer may, if necessary and according to terms concluded directly between the lawyer and the client, provide legal advice and/or drafting of private deeds.

The client:

  • has free access to the profiles of the lawyers and may, at any time, request to be put in contact with a lawyer free of charge; and
  • is completely free in the choice of the lawyer.

The lawyer develops an autonomous relationship with the client. In this respect, for each contact, the lawyer

  • ensures the identity of the client;
  • prior to any subsequent intervention, confirms to his client his name and contact details, and communicates his conditions of intervention;
  • remains totally free in the choice of his clients and the fixing of his fees, without any intervention of Lawbox®;
  • ensures, in all circumstances, that professional secrecy is respected and that there is no conflict of interest; and
  • may, at any time, contact any client directly and personally, in particular in order to obtain clarifications useful in the provision of a service.

The Client is aware and accepts that in the context of the lawyer referral and matchmaking services available on the website, Lawbox®:

  • does not verify the truthfulness, completeness and relevance of the information provided by the lawyers;
  • does not intervene in any case and does not exercise any control, of any nature whatsoever, on the decision of the lawyers to intervene or not and the estimates of the lawyers' fees;
  • does not interfere in any way with the contractual relationship that may be established between the client and the lawyer as a result of a referral, and cannot be held liable in this regard; and
  • assumes no liability for (1) misuse of the services offered on the Site by the client or the lawyer, (2) dissatisfaction of the client with the service provided by a lawyer;

The lawyer only receives fees from the client. The amount collected by Lawbox® in the context of the connection offered through the Site constitutes a payment portage on behalf of the lawyer. Lawbox® does not receive any commission or remuneration whatsoever in this respect. Indeed, it is reminded that in no case the lawyer shares his fees with Lawbox®, directly or indirectly.


Article 7 - intellectual and industrial property

Lawbox® grants the customer a personal, non-exclusive, non-transferable licence to use the Products downloaded from the Site. This license includes the right to use the Product for strictly personal use and/or within the framework of the professional activity of the Customer. 

Any reproduction or representation, in whole or in part, for other purposes, in particular commercial purposes, on any medium whatsoever is prohibited. Failure to comply with this prohibition constitutes an infringement which may engage the civil and criminal liability of the infringer.

The Products, the content of the Products, the list of Products and all the content of the Site are protected by the legislation on copyright and, in general, on intellectual property. No mention or use of trademarks, trade names, acronyms, logos, drawings or photos appearing on the Site may be made without the prior written consent of Lawbox®. Any reproduction or use not previously and expressly authorised constitutes an offence of counterfeiting and is liable to civil and criminal proceedings. Furthermore, no authorisation may be given for any use contrary to good morals and ethics.


Article 8 - liability

Lawbox® guarantees to the Customer that the Products have been subject to all the necessary care in order to ensure their conformity to the description appearing on the site at the date of the order. The client acknowledges and accepts that the Products presented do not constitute in any way a detailed legal opinion from a professional.

The Products are used under the sole responsibility of the Customer and for information purposes only. Lawbox® does not give any individual or personal advice and wishes to emphasize that (1) certain Products can only be completed with the help and advice of professionals and (2) the purchase of a Product does not in any way dispense with the need to seek professional legal advice.

The Customer is therefore invited to check the quality and suitability of each Product with a qualified professional if he/she considers it necessary.

The Customer is advised that Lawbox® and/or the authors shall not be liable for any errors in law. In any event, except in the case of fraud or gross negligence on the part of Lawbox®, the liability of Lawbox®, its partners and the authors in respect of a Product is limited to the reimbursement of the purchase price or the subscription price paid by the Customer.

Lawbox® hereby disclaims all warranties, express or implied, including but not limited to any warranty of value, quality, correspondence to description, or fitness of the site or a Product for a particular purpose. Lawbox® does not warrant that the use or the result of the use of the materials available through the site will be correct, accurate, timely, reliable or of any quality. Any photographs, drawings or summaries of the Products are non-contractual. In no event shall Lawbox® be liable for any loss or damage to data.


Article 9 - protection of your privacy

Lawbox® establishes and maintains a file containing personal information on all its Clients.

The purpose of collecting this personal information is to allow Lawbox® to manage the corresponding accounts. Lawbox® reserves the right to communicate and exploit these statistics to any third party, in a non-nominative way, in accordance with the legal provisions.

The client expressly agrees that Lawbox® may process his/her personal data for direct marketing purposes or for the purposes mentioned herein, subject to the application of the laws and regulations in force.

Pursuant to the law of 8 December 1992, each Customer has the right to oppose, access and rectify data concerning him/her provided in the context of the opening of his/her account on the Site or the purchase of Products. Thus, each Customer may demand that any information concerning him/her that is inaccurate, incomplete, ambiguous or out of date be rectified, completed, updated or deleted. To exercise any of these rights, you must send an email to the following address This e-mail address is being protected from spambots. You need JavaScript enabled to view it.">privacy@lawbox.be

One or more "cookies" may be placed on the hard drive of each Customer's computer, in order to allow Lawbox to recognize the Customer when he/she connects to the Site, to facilitate the management of his/her account and to generate the corresponding statistics on the Site. Each customer authorises the setting of "cookies" and their use by Lawbox®. Clients are informed of the possibility to oppose the installation of "cookies", in particular with browsers such as Internet Explorer and Netscape Navigator.


Article 10 - invalidity - force majeure - applicable law and competent court

If for any reason a provision of these general conditions should be declared inapplicable, this inapplicability shall not affect the application of the other provisions of the general conditions. The unenforceable provision will be replaced by the closest possible provision.

Neither Lawbox nor the customer shall be liable for any failure to perform due to force majeure beyond their control, including but not limited to war, riot, insurrection, interruption of transport, import or export problems, strike, lock-out, shortage, fire, earthquake, storm, flood.


Article 11 – Lawbox Add-in for Word

Lawbox Add-in for Word is about making the legal user experience better. Lawbox has a range of documents to make management easy for firms, but where it really shines is a trust account compliance management.

Out network of lawyers drafted a wide range of legal documents often required be entrepreneurs, whether they are just starting off or growing rapidly. That’s where our interactive questionnaire comes into play. In just a few clicks and by answering some questions, the user will be able to generate a legal document adapted to his needs.


These general conditions are exclusively governed by Belgian law. In the event of a dispute, only the Courts of the judicial district of Brussels will be competent.